Our Philosophy
About Us / Our Philosophy
Our Philosophy
Our philosophy is the four tenets we live by at Jones Jones –– experience, innovation, efficiency, and excellence. These attributes are the hallmark of our people, our practice, and our reason for being. These high standards result in a faculty and facility designed to exceed your expectations. “Legal Defense Refreshed” isn’t just an empty slogan. It’s our promise to strive for better each and every day, with you at the center of our focus.
Experience
Founded by the first secretary of the NYS Workers’ Compensation Board, our firm has represented the interests of employers and insurance carriers since the inception of workers’ comp law. While we’re proud of our history, it’s our commitment to cutting-edge legal strategy that makes us a leader in today’s world.
Here are just a few of the positions our attorneys currently hold:
- Former President of the Workers’ Compensation Bar Association
- Chair of the New York County Lawyers’ Workers’ Compensation Committee
- Counsel to the New York Claim Association
- Secretary to the Department of Insurance Loss Transfer Advisory Committee
- Member of the Department of Insurance No-Fault Committee
- Business Representative in the Workers’ Compensation Loss of Wage Earning Capacity Task Force
- Loss Transfer Arbitrators for Arbitration Forums, Inc.
- Contributing author of Workers' Compensation Law and Practice in New York (Scotti, Steven M., 2011)
- CEO and President of a New York workers’ compensation insurance carrier
- Qualifying Officer for one of the largest Third-Party Administrators in the State
"Impossibilities recede as experience advances"
—Arthur Helps
Innovation distinguishes between a leader and a follower.
—Steve Jobs
Innovation
We utilize an exceptionally streamlined process for handling claims and are continually implementing new procedures to meet the changing needs of our clients. From digital dictation, allowing easy transfer of reports to electronic files, to apps that allow attorneys to work from anywhere, we embrace technology and everything it can do to make your experience better.
Moreover, our clients have direct, 24/7 access to their cases via our web portal allowing for real time defense coordination with efficiency that is simply unmatched. However, our innovative capacity goes well beyond just technology. We also dedicate ourselves to finding inventive legal solutions to protect our clients’ interests. While our firm may be 100 years old, we build our practice for 100 years into the future.
Efficiency
We pride ourselves on our streamlined case management system and no matter how efficient our procedures become, we continually strive to find a way to do it even better. The most recent example is our implementation of a client portal that allows clients to monitor their cases and communicate with our attorneys in real-time, all through our website.
Our processes have allowed us to accelerate office procedures and provide clients with high-quality services while minimizing administrative costs. You can expect reports to be completed within three days, settlement paperwork to be drafted within 24 hours, and attorneys to respond to communications within one business day. This ensures that you’re always up to date on the progress of your case.
"There’s a way to do it better…find it."
—Thomas A. Edison
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
—Aristotle
Excellence
We strive for excellence in all we do, but there’s no greater compliment than one that comes from a client:
“What a fantastic result! It calls for an extravagant celebration.” - Aaron J. Broder, Esq. Author, Trial Handbook for New York Lawyers
“I genuinely believe in Jones Jones. Their services have benefited my company and their unwavering loyalty to their clients leaves me confident that my most crucial cases are in good hands.” - Steve Miller, Account Manager, Wakefern Food Corporation
“The law firm of Jones Jones LLC has represented me on Workers’ Compensation files for more than ten years. Although I have worked for different insurance carriers over the years, I have always insisted that their firm defend my files. My choice is based upon the fact that their attorneys are very knowledgeable in their chosen field and that they pay attention to even the minor details of each file I assign them. – Luz Acevedo, Eastern Claims Region, Crum & Forster